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Lending Library : Managing Aggressive Behavior

 
 

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Title

Managing Aggressive Behavior

Description

Trains drivers in practical techniques to manage confrontational situations, ranging from minor disruptions to hijacking. Provides a system for determining the seriousness of a situation and taking appropriate action. Includes dramatized scenarios and response guidelines for dealing with disruptive behavior, such as horseplay or loud arguments, physical confrontations, such as fistfights, aggressive driving and road rage, robbery and hijacking. Winner—2002 Telly Award

length

20 minutes

Publisher

SPS Performance Services / 800-975-9119

Format

Video Tape

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Publication Date

1/1/2003 12:00 AM

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