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The Service Mentality: A Mind-set for Serving Customers
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: The Service Mentality: A Mind-set for Serving Customers
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Title
The Service Mentality: A Mind-set for Serving Customers
Description
The importance of learning and practicing proven service techniques is obvious. Apart from the actual skills and techniques, why is that some people seem like "naturals" when it comes to providing great customer service? This program identifies and highlights the basic characteristics and traits of people who demonstrate excellent customer service. A terrific awareness building program!
length
23 minutes
Publisher
Telephone Doctor / 800-882-9911 / www.telephonedoctor.com
Format
Video Tape
Comments
Leader's Guide
Participant Manual The Service Mentality
Publication Date
1/1/2004 12:00 AM
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