Skip to main content

WSTTC
Training Events
Lending Library
RTAP Scholarship
Board of Directors
WSTTC > Pages > Training.aspx  

 
 

Training Events

CDL Medical Certificates Update Webinar

July 15, 2015 ~ Online

Commercial Driver License Medical Certificates: An Update on Recent Changes If you think that it seems like something has changed when it comes to the commercial driver license (CDL) medical exam and corresponding medical certificate, well, you just might be right. Join this webinar to get up to speed on the recent changes in the CDL medical examiner process and the corresponding effect on your CDL holders and business. This webinar, which will start with a formal presentation but then go into a question and answer period, is specifically intended for the non-profit transit agencies. What you will learn: Why it seems like there has been a change About the National Registry of Certified Medical Examiners The difference between interstate and intrastate CDL holders What happened earlier this year at the Department of Licensing Employer obligations regarding the National Registry Overview of absolute disqualifying medical conditions

WSDOT Grant Administration Training - Spokane

July 15, 2015 ~ Spokane

**WSDOT Grant Administration Training for 2015-2017 consolidated grant recipient agencies who cannot attend the August Public Transportation conference** At the beginning of every biennium, WSDOT provides training on managing your consolidate grant. One occurs at the annual Public Transportation Conference/Expo in August and one or more are held for those who can’t make it to the August event. At least one person from each grantee agency is required to attend ONE of the trainings. Class time is 8:30am - 12:30pm

WSDOT Grant Administration Training - Olympia

July 22, 2015 ~ Olympia

**WSDOT Grant Administration Training for 2015-2017 consolidated grant recipient agencies who cannot attend the August Public Transportation conference** At the beginning of every biennium, WSDOT provides training on managing your consolidate grant. One occurs at the annual Public Transportation Conference/Expo in August and one or more are held for those who can’t make it to the August event. At least one person from each grantee agency is required to attend ONE of the trainings. Class time is 8:30am - 12:30pm

TSI Transit Supervisor Certification Course

July 27- 31, 2015 ~ Spokane

This course is designed to assist new and veteran front line supervisors to effectively implement their human resource management responsibilities. The fundamentals and regulatory responsibilities of supervision will be addressed, as well as day-to-day operations. Course Elements • Fundamentals of supervision • Communication • Delegation • Performance evaluations • Customer service • Ethics in the workplace • Americans with Disabilities Act • Equal Employment Opportunity • Family Medical Leave Act • Prevention of sexual harassment • Reasonable suspicion • Scheduling and dispatch • Emergency management • Vehicle troubleshooting • Discipline and grievance procedures • Tabletop exercises • Pretest, quiz, final exam

Effective Business Writing: Plain and Simple

August 11, 2015 ~ Olympia

This course blends the most crucial elements of the Plain Talk and Clear Business Writing Skills courses into one jam-packed day! Get an overview of all the relevant tools and skills you need to communicate well in the workplace. Whether you write reports, letters, memos, emails, policies, or minutes – this course has something for you! • Use mostly short sentences. • Choose your vocabulary based on your audience. • Organize ideas logically for quick understanding. • Condense and clarify through mostly active verbs. • Review grammar principles that ensure clarity. • Put your punctuations marks in the right places. • Edit to be precise and reader-friendly. • Format to put your key ideas on display.

Passenger Service and Safety (PASS) Trainer Certification

August 12- 14, 2015 ~ Olympia

The (PASS) Trainer and Driver Certification Program ensures that community transportation drivers have current expertise in passenger assistance techniques and sensitivity skills appropriate for serving persons with disabilities. The PASS program is designed as a three-day Train-the-Trainer to certify trainers who can then train drivers. Some of the advantages of offering the PASS certification program is the ability to reduce organizational liability; comprehensive, up-to-date training on the assistance drivers should be providing to passengers with special needs; intensive emergency situation training; certification oversight provided by national leaders in the community transportation field; and updates for all participants on relevant regulatory changes. The certification is valid for three years and can be renewed on-line or by attending a PASS workshop. The course outline for the three-day trainer certification includes: Day 1: Trainer Certification Introduction You as a Professional Customer Service: Who are your Customers; Communication; Stress Management Americans with Disabilities Act Service Animals Disability Awareness: Assisting the Visually Impaired; Hidden Disabilities; Stroke; Epilepsy and Seizure Disorders Day 2: Trainer Certification Bloodborne Pathogens (Hepatitis A,B,C; HIV, Dialysis) Wheelchairs Lift Operating Procedures (Hands On Training) Wheelchair and Occupant Securement (Hands On Training) Emergency and Evacuation Procedures Driver / Passenger Sexual Improprieties Driver Certification Examination Day 3: Trainer Certification and Trainer Recertification Analyzing Tasks and Setting Objectives Working with Course Outlines, Lesson Plans and Audio-Visual Aids Delivering Training both in the Classroom and on the Job Using Training Tools Review and Trainer Certification Examination -

Stepping Up to Supervisor

September 14, 2015 ~ Olympia

A promotion to supervisor means taking on new responsibilities and acquiring new skills. The Stepping Up to Supervisor workshop is designed to teach new supervisors how to build trust, communicate with their staff, and deal with employee problems. Participants will gain an understanding of their new role, learn their leadership styles and discover the critical skills necessary to successfully lead their team. The session uses real world examples and issues to help new supervisors resolve problems. Topics include: • Understanding your new role • Gaining credibility with your employees • Providing expectations • Supervising prior co-workers and friends • The use of power and authority • Learning to communicate effectively • Common pitfalls to avoid

Coaching: Strategic Tools for Effective Leadership

September 15, 2015 ~ Olympia

Unconventional times call for extraordinary leadership skills and courage. In 2011 and beyond, transportation professionals have a unique opportunity to move into a very influential role; developing others through strategic coaching influence. This session offers a new strategy to those tasked with motivating, changing and effectively leading others; a powerful and proven solutions-based coaching approach. Participants will learn coaching solutions to the most common dilemmas facing today’s supervisor or manager. This interactive session will – for the first time - introduce four stages of developing peak performance and how to resolve resistance at every stage. Each participant will walk away with an authentic coaching approach based on real values and in a language we can all understand.

Successfully Managing People and Performance Evaluations

September 16, 2015 ~ Olympia

This training will focus on the importance of doing effective performance management and delineate the purpose of a coaching or counseling session. Participants will learn how to give meaningful feedback about an employee’s performance/behavior; how to prepare and write a performance evaluation; how to communicate with difficult, reluctant, or emotional employees and how to set performance goals and incorporate development. You will be given techniques for making the process of recording performance management less painful Seminar attendees are welcome to bring sample documents of the employer’s (with permission) performance, coaching, counseling forms to reference during the seminar.

Legal Issues for Supervisors

September 17- 18, 2015 ~ Olympia

This day and a half training session will equip supervisors with the skills needed to effectively manage personnel while minimizing the legal risk to your agency and/or themselves. The laws relating to public employment have changed dramatically over the last decade and the risks associated with not complying with these laws have increased. This training will draw on real life experiences involving transit agencies from throughout the State of Washington.

Sign In