This DVD covers 27 career developments 1) Advanced Writing Skills, 2) Anger management-Understanding Anger, 3) Budget and Managing Money, 4) Communication Strategies. 5) Conducting Effective performance Reviews, 6) Conflict Resolution-Dealing with difficult People, 7) Customer Service Training-Critical Elements of Customer Service, 8) Delegation-The Art of delegating Effectively, 9) Facilitation Skills-Becoming a Great Trainer, 10) Hiring Smart-Behavioral Interviewing Techniques, 11) Leadership training-Becoming Leadership Material, 12) Management Skills for the Administrative Assistant, 13) Marketing and Sales, 14) Motivating Training-Motivating your Workforce, 15) Negotiating for Results, 16) Orientation Handbook- getting Employees off to a Good Start, 17) Project Management Training-Understanding Project Management, 18) Sales-Prospecting for Leads like a Pro, 19) Sales Training- Selling Smarter, 20) Supervisor Training- The ABC's of Supervising Others, 21) Team Building-Developing High Performance teams, 22) Telemarketing-Using the telephone as a Sales Tool, 23) The Minute Taker's Workshop, 24) The Professional Supervisor, 25) Time Management-Get organized for Peak Performance, 26) Train the Trainer-The Potential Trainer, 27) Writing Reports and Proposals.

Publisher: Velsoft

Format: DVD

Comments:

Tags: Skills Development, Personnel

Featured: No

This DVD covers 14 career developments 1) Advanced Writing Skills, 2) Business Etiquettes Gaining That Extra Edge, 3) Communication Strategies, 4) Customer Service Training Critical Elements of Customer Service, 5) Public Speaking- Speaking Under Pressure, 6) SpeakEasy- Conquering your Fear of Speaking Public, 7) Time Management- Get Organized for Peak Performance, 8) Building your Self-Esteem and Assertiveness Skills, 9) Business Writing that Works, 10) Conflict resolution dealing with Difficult People, 11) Public Speaking-Presentation Survival School, 12) Skills for the Administrative Assistant, 13) The Minute Takers Workshop, 14) Writing Reports and Proposals.

Publisher: Velsoft

Format: DVD

Comments:

Tags: Skills Development, Personnel

Featured: No

The series is comprised of three videos addressing three themes.  Each DVD is 14-18 minutes in length and contains three central themes: 1) Leadership: knowing Your Values and Living Them, 2) Hiring, Training and Keeping the Best People, and 3) Effective and Efficient Operations.

length: 18 minutes

Publisher: RTAP

Format: DVD

Comments:

Tags: Personnel, Customer Service

Featured: No

How to Organize and Maintain Files and Records is your resource to creating the perfect system for storing and retrieving your most valuable asset: your information.  Replace your old system with the one that fits your needs.

 

In this video, you'll learn all about: Problems of inefficient filing systems, Coordinating your computers and paperwork, Auditing the current system, Four steps to planning an effective records-management system, Three powerful time-tested systems for organizing your files, Implementing of a new system, Training for use of the system, and much more.

Publisher: Fred Pryor Seminars

Format: Video Tape

Comments:

Tags: Skills Development

Featured: No

This training video touches on a range of topics, from steering wheel use, seating position and road awareness to no-zones, driving on wet surfaces, highway safety and handling emergencies.  It also brushes up drivers' know-how on threshold braking, hydroplaning, median crossing, city-versus-rural driving, and intersection safety.

 

Street Smarts explores what for some may be "tiresome" rules and safety tips, but the program is specifically geared to drivers who may dismiss driving basics with an "I already know that, so why bother" attitude.  Street Smarts shakes them out of their dangerously misleading complacency and gets them to see driving from the point of view of a novice thus heightening safety awareness.

length: 20 minutes

Publisher: Coastal Safety Environmental

Format: Video Tape

Comments:

Tags: Defensive Driving, Skills Development

Featured: No

Frontline transit employees are constantly interacting with customers, the riders on your buses and vans and drivers, dispatching and other transit employees whose duties involve serving and assisting customers must understand the importance of having each and every interaction be a positive one.  Every transit employee needs to realize how customers come to form an opinion of their organization, to know what constitutes excellent customer service, and to be aware of the unique needs and expectations of different riders.

Publisher: RTAP

Format: DVD

Comments:

Tags: Customer Service

Featured: No

Schedules and dispatchers play a vital role in rural transportation: interacting with customers, drivers, and co-workers, and reflecting the company values to the public.  The training Package for Scheduling and Dispatching in rural transit Agencies identifies the core competencies needed to be a successful rural transit system scheduler or dispatcher, and provides practical knowledge and skills to enhance job performance.  The training consists of seven modules, each focusing on a specific topic.

Publisher: RTAP

Format: DVD

Comments:

Publication Date: 1/5/2009

Tags: Customer Service, Skills Development

Featured: No

How transit drivers respond to emergencies can have a direct impact on the health and safety of passengers and the general public.  It is vital that transit staff have the proper training to respond to incidents and accidents, problem passengers, acts of nature, and other potential emergencies.

 

The Emergency Procedures for Rural Transit Drivers module contains a Learner's Guide, a Self-paced eLearning Course Disc, an Instructor's Guide, and a disc with videos and a trainer's PowerPoint presentation.

Publisher: RTAP

Format: DVD

Comments:

Publication Date: 9/1/2010

Tags: Skills Development, Operations

Featured: No

The need for guidance to Governing Boards, and the "accountability" of Members, has become more urgent given current fiscal environments.  This DVD will cover challenges for Governing Boards, Members and Executive Staff, along with what your Board and Members need to know.  DVD comes with PowerPoint Presentation. 

length: 54 minutes

Publisher: AGRIP

Format: DVD

Comments:

Publication Date: 2/1/2008

Featured: No

Have A Nice Day teaches operators skills and techniques for maintaining a safe environment on their buses.  it encourages operators to focus on what they can do to help ensure that they have a nice day every day.

 

Operators will learn how to: Reduce the risk of being attacked, Keep problem situations from escalating, Defend against attack, Understanding the legal definition of an assault", Accurately report an incident to police.

Publisher: San Diego Transit

Format: DVD

Comments:

Publication Date: 1/10/2001

Tags: Skills Development, Defensive Driving

Featured: No

Eating, drinking, operating a cell phone, PDA and navigation devices.  These are all potentially dangerous activities.  The explosion of vehicle electronics and "dashboard driving" makes concentrating on driving more difficult than ever before.  Even if you are not distracted, chances are a driver near you is.  Every driver needs to be prepared for the mistakes that may happen when driving focus becomes blurred by distractions.  "Driving Distractions "Are You Playing With A Full Deck" makes drivers more aware of the danger of distracted driving.

length: 27minutes

Publisher: Smith System

Format: DVD

Comments:

Publication Date: 1/1/2007

Tags: Defensive Driving

Featured: No

Buses and bicycles have equal rights to use the same roadways.  Being aware of each other and how each uses the streets will help bus drivers and bicyclists avoid accidents. 

 

This DVD will educate both municipal bus drivers and bicyclists on how buses maneuver, blind spots, and precautions to take to keep the roadways a safe place to travel.

Publisher: Transit Mutual Insurance

Format: DVD

Comments:

Publication Date: 2/20/2006

Tags: Defensive Driving

Featured: No

This dvd highlights the dangers when making right and left turns.  Each type of turn presents its own unique dangers and blind spots, right and left turns are highlighted in seperate segments detailing the do's and do not's of driving a municipal transit bus.

length: 10:30

Publisher: Transit Mutual Insurance

Format: DVD

Comments:

Publication Date: 1/5/2004

Tags: Defensive Driving

Featured: No

Driving a bus in wintery weather is challenging, hazardous, and down-right dangerous, presenting different demands than any other time of the year.

 

This program is intended to help drivers avoid accidents, reminding drivers of situations where extra caution is needed due to the weather.

length: 7:00

Publisher: Transit Mutual Insurance

Format: DVD

Comments:

Publication Date: 12/15/2005

Tags: Defensive Driving

Featured: No

The Seasons in the Sun training DVD highlights a number of scenarios that remind municipal bus drivers to anticipate potential dangers.  Clearance areas are decreased, and bikers and pedestrians often ignore signs putting themselves in great danger.  Runners, rollerbladers, bicyclists, kids playing ball games, etc. all create potential dangers when driving a municipal transit bus.

length: 10:06

Publisher: Transit Mutual Insurance

Format: DVD

Comments:

Publication Date: 4/10/2005

Tags: Defensive Driving

Featured: No