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*Laptop is REQUIRED for this class.

Do you wonder how your transit agency is performing? This hands-on class will teach you how to evaluate your quality of service using the Transit Level of Service Software (TLOS) developed by Jon Ausman. Many transit plans provide extensive transit coverage of geographical areas, yet the mode split numbers are often very low. Ausman's Transit Level of Service (TLOS) software accurately measures actual transit availability. For policy makers this software can demonstrate service levels by neighborhood, route, corridor and system. It can show actual service and compare it to the mode split.

Participants in this workshop will receive a copy of the software and learn about the software's fundamental theories and concepts. Workshop participants will use the software to work on numerous problems and create different solutions to a variety of scenarios. They leave with a working knowledge of the software and understand its use as a quality measurement tool.

Who Should Attend

Transit route planners, public information officers, operations managers, community members and business leaders.

Workshop Presenter

Jon Ausman is a transit program manager for the Florida Department of Transportation. He develops software that measures transit availability, transit mobility and transit quality. He also reviews and comments on short and long range transportation plans. Jon is a 2004 NTI Fellow.

Registration and Fees

The registration fee is $50 per person for members and $75 for non-members (see below). The registration fee includes workshop materials, coffee, water, and snacks. Lunch will be on your own. To register, return the registration form with your payment or purchase order by November 1. Make checks payable to the Washington State Transit Insurance Pool.

For information regarding RTAP scholarships for this course, please contact Barb Savary, WSDOT, at (360) 705-7926 or savaryb@wsdot.wa.gov.

Members and Non-Members

Members are determined to be employees of transportation systems providing services to the public in Washington State and members of the partner organizations that make-up the Coalition. The partners are: Washington State Department of Transportation, Washington State Transit Association, Community Transportation Association of the Northwest, Washington State Transit Insurance Pool, and Eastern Washington University Northwest Tribal Technical Assistance Program.

Such transportation systems include any combination of services, facilities, and infrastructure related to transit, special needs transportation, ridesharing, airport shuttles, passenger rail, ferries, and taxi services. Individuals who do not work for a transportation system as defined above are considered non-members and will be charged an additional $25 per day training fee.

Location and Schedule

The class will be held at the WSTIP office, 2629 12th Court SW, in Olympia. The workshop will begin at 8:30 am and run until 4:30 pm. An hour and half lunch break will begin at 12:00. Lunch will be on your own.

Directions

From I-5, take exit 104 - the Hwy 101 exit. Take the second Hwy 101 exit, Black Lake Blvd. Turn right on Black Lake Blvd. Go through the first light. Take the first road on your right, 12th Court SW. Immediately, turn right into the parking area. The WSTIP building is on your left. Please park in spots in front of the building or anywhere on the street along 12th Court SW or Parkmont Lane SW.

Overnight Accommodations

No room block has been reserved. The nearest hotel is the Red Lion Hotel located at 2300 Evergreen Park Drive, Olympia. Room rates are $58 for a standard room (queen bed), plus tax (government rate). To make a reservation, contact the hotel directly at (800) 325-4000.

Questions?

For information regarding registration, please contact Anna Broadhead (anna@wstip.org). For information regarding workshop content, please contact Tracey Christianson (tracey@wstip.org). Both Tracey and Anna can be reached at (360) 586-1800 at the Washington State Transit Insurance Pool.

Workshop Cancellation Policy

You may cancel your workshop registration without penalty, up to, July 6, 2004.

Cancellations made on or later than July 7, 2004 will be charged the full workshop fee. The Training Coalition may cancel the class if on July 7, 2004, fewer than 12 people are registered for the course. If the Training Coalition cancels the course, participants will receive a complete refund.